Responsible Gambling Policy

We are committed to safer gambling at Billy Bets. Player safety and responsible play are central to how we operate, and we provide clear tools and guidance to help you stay in control. If you feel your gambling is causing harm or you simply want to limit your activity, we encourage you to use the settings below or contact our support team for assistance.

Player protection principles

We promote controlled play by offering transparent options and timely support. We expect customers to gamble only with money they can afford to lose and to take breaks if play becomes stressful. Our team will act on clear signs of harm and may intervene to protect players, including contacting you to offer help or suggesting self-exclusion where appropriate.

Activity-control tools

On BillyBets you can manage your activity through a suite of built-in controls. These include deposit limits, loss limits, session time limits, cooling-off periods and self-exclusion. Controls can be changed in your account settings, though some changes may take effect after a short waiting period to prevent impulsive increases.

Deposit limits

Set daily, weekly or monthly deposit caps to control how much you add to your account. You can reduce limits at any time; increases may be subject to a waiting period. If you prefer, speak to our support team who can help apply or adjust limits for you.

Loss limits and wagering controls

Loss limits let you restrict total losses over a set period. Wagering controls help limit stake size or frequency of bets. Use these tools to maintain a comfortable level of play and reduce financial risk.

Time limits and session reminders

Session limits and optional reminders are available to encourage regular breaks. You can set maximum session lengths or receive notifications when you have been playing for a chosen period.

Self-exclusion and account breaks

If you need a longer break, you can self-exclude for a chosen period. Self-exclusion can be temporary or longer-term and will prevent access to your account during that time. For UK customers, we can also provide information about national self-exclusion services and how to register.

Recognising signs of problematic behaviour

Warning signs include chasing losses, changing spending patterns, borrowing to gamble, or neglecting responsibilities. If you or someone you know shows these signs, consider applying limits, taking a break or seeking professional support.

Tips for maintaining control

Set realistic budgets before you play, stick to deposit and loss limits, take regular breaks and avoid gambling when stressed or distressed. Treat gambling as a form of entertainment, not a way to make money.

Professional help and support organisations

If you need extra support, consider contacting recognised UK organisations such as GamCare, GambleAware or using the national self-exclusion scheme. You can also speak to your GP or local health services for confidential advice. If you want help applying account limits or self-exclusion, contact our support team via [email protected].