Billy Bets Casino Terms and Conditions

These Terms and Conditions set out the rules that govern your use of the Billy Bets platform and your relationship with us. They explain account responsibilities, eligibility, acceptable use, promotions, payments and how we deal with disputes and changes to these terms. By using the site you agree to comply with these terms and any additional rules that apply to specific services or promotions.

Account responsibilities

You must provide accurate personal information when registering and keep your account details up to date. We may require verification documents at any time to confirm identity, age and payment methods. You are responsible for any activity on your account and must not share login details. If you suspect unauthorised access you must notify us immediately via the support channels published in your account.

Eligibility requirements

Access to our services is limited to persons who meet the eligibility criteria set out in the account registration process. You must be at least 18 years old or over the legal gambling age in your jurisdiction, whichever is higher. Residents of jurisdictions listed as restricted in our terms are not permitted to open an account or place bets. We reserve the right to refuse registration or close accounts where eligibility cannot be confirmed.

Acceptable platform use

Users must not use the site for fraudulent, abusive or unlawful purposes. Collusion, bonus abuse, use of multiple accounts to circumvent limits and attempted manipulation of games or markets are prohibited. We monitor activity and may limit, suspend or close accounts where unacceptable behaviour is detected. Any winnings obtained through prohibited activity may be voided and funds withheld pending investigation.

General bonus and promotion rules

All offers and promotions are subject to specific terms which form part of these conditions. Promotional terms will set eligibility, minimum deposits, wagering requirements, maximum bet limits and any applicable time limits. We may withdraw or alter any promotion at our discretion. Bonus balances and associated winnings may be subject to verification checks before withdrawal is permitted.

Deposits and withdrawals

Payment options, minimums and processing times vary by method. We will ask you to verify identity and payment details before processing withdrawals. Withdrawal requests may be subject to review and held pending the outcome of any account checks. We apply reasonable limits to deposits and withdrawals; if you require higher limits please contact our support team and provide the information requested.

Dispute resolution

If you have a dispute you should contact our support team in the first instance so we can attempt to resolve the matter. We will acknowledge and investigate complaints and aim to provide a clear outcome. Where an internal resolution is not possible we will explain further options for escalation, including any applicable external referral processes where relevant.

Updates to terms and conditions

We may update these terms from time to time. Material changes will be communicated via the site or by message to your account. Continued use of the platform after notification constitutes acceptance of the updated terms. For clarity on any change you can contact support for an explanation.